Useful Contacts

Person holding and interacting with a smartphone.

Centrelink Phone Lines:

Job Seekers - 132 850

Youth and Students - 132 490

Families - 136 150

Disability and Carers - 132 717

Indigenous Call Centre - Freecall™ 1800 136 380

Farmers and their partners - 132 316

ABSTUDY - Freecall™ 1800 132 317

International Services - 131 673

Older Australians - 132 300

For help with Centrelink in more languages - 131 202

Assistance for Isolated Children - 132 318

Medicare - 132 011

Child Support - 131 272

Grandparent, Foster and Kinship Carer Adviser Line - Freecall 1800 245 965

Complaints and Feedback - Freecall™ 1800 132 468

Self-Service Line - 136 240

TTY* Enquiries - Freecall™ 1800 810 586

*TTY is only for people who are deaf or have a hearing or speech impairment. A TTY phone is required to use this service.


Have your CRN number and any letters you want to discuss ready when you call. Have a pen and paper ready to take notes.


Note: Calls from your home phone to '13' numbers from anywhere in Australia are charged at a fixed rate. That rate may vary from the price of a local call and may also vary between telephone service providers. Calls to '1800' numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.