7-9 Summerside Street, Toukley
Disaster relief May 2025 - information
Key Information
NSW SES is still leading the response please visit their website for updated information: https://www.ses.nsw.gov.au/severe-weather-updateThis website includes information on how to stay safe during an emergency, access resupply for isolated communities as well as current resupply activity. You can also find information on where to direct spontaneous volunteers.
Evacuation Centres: https://www.ses.nsw.gov.au/during-an-emergency/evacuation-centres
Red Cross Register. Find. Reunite - Register to let people know you are safe and/or Find people you know may be affected by an emergency. https://www.redcross.org.au/emergencies/about-register-find-reunite/
NSW Reconstruction Authority are updating their website frequently with information regarding recovery supports and information: https://www.nsw.gov.au/emergency/floods/recover/flood-recovery-updates
Australian Government- Disaster Assist
Disaster Recovery Allowance
The Disaster Recovery Allowance (DRA) provides income support payments to employees, primary producers and sole traders who can demonstrate they have experienced a loss of income as a direct result of the NSW East Coast Severe Weather (from 18 May 2025). Use the below link to find out more.
NSW Government Flood recovery information
Up to date information and Recovery assistance and wellbeing support for areas impacted by floods and storms.
For Existing NAB Customers
NAB offers Disaster Relief Grants following New South Wales floods - NAB News.
$1,000 grants available.
Areas eligible: Bellingen, Central Coast, Cessnock, Clarence Valley, Coffs Harbour, Dungog, Kempsey, Lake Macquarie, Maitland, Mid Coast, Nambucca, Newcastle, Port Macquarie, Port Stephens, Singleton and Upper Hunter.
Further support is available for NAB customers directly impacted, including:
- Loan deferral or reduced repayment arrangements for home, personal and some business loans.
- Extra care support for customers struggling to make minimum monthly payments on personal loans, home loans or credit cards.
- Deferring upcoming credit card payments.
- Waiving and/or refunding fees and charges, including merchant terminal fees and early access fees to term deposits.
For financial hardship assistance, or if someone is unable to apply for a Disaster Relief Grant online, they can call NAB on:
- 1300 308 132 for personal customers
- 1300 769 650 for business customers; or
- NAB messaging in the App and on Internet Banking
All enquiries will be assessed on a case-by-case basis by the NAB Assist team to determine eligibility. Disaster Relief Grants for impacted customers will remain open until 19th June 2025.
Donations Management
We're urging people who want to help communities to NOT DROP or SEND donations into impacted regions as unrequested donations can hamper recovery efforts.
If you want to help, please go to GIVIT.org.au to find out exactly what’s needed. GIVIT has been contracted by the NSW Government to manage donations of essential goods and services for people impacted by disasters. GIVIT will ensure people get exactly what they need, when they need it.
