7-9 Summerside Street, Toukley
Anne-Marie Moon - ACVVS Coordinator
Bonnie Merz - Aboriginal & Community Support
Bonnie Merz - Aboriginal & Community Support
Anne-Marie Moon is the Aged Care Volunteer Visitor Scheme (ACVVS) Coordinator at Toukley Neighbourhood Centre, dedicated to fostering social connections for older community members. She recruits, trains, and supports volunteers who provide companionship to residents in aged care facilities, helping to reduce loneliness and isolation.
Anne-Marie works closely with aged care providers, volunteers, and community organisations to ensure the ACVVS program meets the needs of both residents and volunteers. She also oversees program promotion, reporting, and compliance, ensuring the initiative continues to provide meaningful connections.
At TNC, Anne-Marie is known for her commitment to enhancing the wellbeing of older people by building a strong network of compassionate volunteers who bring warmth and friendship to those in care.
Bonnie Merz - Aboriginal & Community Support
Bonnie Merz - Aboriginal & Community Support
Bonnie Merz - Aboriginal & Community Support
Bonnie Merz is a Dharug woman working on Darkinjung land, dedicated to supporting individuals and families through her role at Toukley Neighbourhood Centre. As an Aboriginal and Community Support Worker, she provides crisis support, case coordination, referrals, and emergency relief, ensuring people facing hardship receive the assistance they need.
With a strong focus on advocacy and community development, Bonnie works closely with local organisations and service providers to improve access to essential support, particularly for Aboriginal and vulnerable community members. She is passionate about empowering individuals to overcome challenges, build resilience, and connect with the right resources.
Bonnie’s role extends beyond individual support—she actively engages in community outreach, networking, and capacity-building initiatives, strengthening relationships and ensuring that services remain responsive to community needs.
At TNC, Bonnie is known for her energy, kindness, and strong advocacy, making a meaningful difference in the lives of those she supports every day.
Donna Tudman - Executive Officer
Bonnie Merz - Aboriginal & Community Support
Donna Tudman - Executive Officer
Joining Toukley Neighbourhood Centre (TNC) as Executive Officer in October 2024, Donna Tudman brings strong leadership, operational expertise, and a strategic focus to the organisation. With over 19 years of management experience across healthcare, law enforcement, and government sectors, she has a proven track record in governance, financial management, and workforce transformation.
Donna’s professional background includes senior roles at NSW Police, Transport for NSW, and eHealth NSW, where she specialised in operational efficiency, change management, and stakeholder engagement. She holds an MBA in Human Resources and certifications in Project Management and Lean Six Sigma, equipping her with the skills to optimise resources, improve processes, and enhance service delivery.
Since stepping into the Executive Officer role at TNC, Donna has brought new energy and direction, reinforcing strong financial and governance practices to ensure the Centre’s long-term sustainability. Her leadership is focused on building operational excellence, expanding community programs, and fostering a well-structured and impactful organisation.
Jodie Jenkins - Programs Officer
Donna Tudman - Executive Officer
Jodie Jenkins is the Volunteer & Programs Officer at Toukley Neighbourhood Centre, where she plays a vital role in organising children’s and youth programs and supporting the delivery of community events. She is dedicated to creating fun, engaging, and meaningful activities that bring young people and families together.
Jodie works closely with local schools, preschools, and community groups to develop partnerships that enhance program offerings. She coordinates holiday activities, workshops, and special events, ensuring they are accessible, well-organised, and responsive to community needs.
Beyond program coordination, Jodie is involved in networking and outreach, representing TNC at local interagency meetings and building relationships with other service providers to strengthen support for children, young people, and families.
At TNC, Jodie is known for her enthusiasm, creativity, and commitment to delivering programs and events that make a real difference in the community.
Kathleen Oltmanns - NILS Support
Kathleen Oltmanns is a No Interest Loan Scheme (NILS) Worker at Toukley Neighbourhood Centre, assisting individuals and families in accessing safe, fair, and affordable loans for essential expenses. She guides clients through the loan application process, ensuring they understand their options and receive the support they need to improve their financial wellbeing.
With a background in customer service, administration, and financial processes, Kathleen brings strong attention to detail, problem-solving skills, and a compassionate approach to her work. She has a Certificate IV in Accounting and Bookkeeping and has also undertaken training in financial counselling, domestic violence awareness, and accidental counselling, further strengthening her ability to support those facing hardship.
Kathleen is committed to making the NILS program accessible and supportive, ensuring clients feel empowered to make informed financial decisions.
At TNC, Kathleen is known for her patience, professionalism, and dedication to helping people achieve greater financial stability.
Susan Crossley - NILS Team Leader
Susan Crossley leads the No Interest Loan Scheme (NILS) at Toukley Neighbourhood Centre, helping people access safe, fair, and affordable loans for essential items and services. She works closely with clients to guide them through the application process, ensuring they receive the financial support they need without the burden of high-interest debt.
Beyond her role in NILS, Susan also supports the administrative operations of the centre, ensuring that key processes run smoothly so staff and programs can function effectively. She assists in maintaining records, reporting, and compliance requirements, helping the centre stay organised and efficient.
Susan plays an important role in keeping NILS and other centre programs running seamlessly, offering both direct client support and behind-the-scenes coordination. Her work ensures that TNC continues to deliver high-quality, community-focused services.
At TNC, Susan is known for her dedication, compassionate approach, and commitment to supporting those in need, making a meaningful impact both on the organisation and the people it serves.
Wendy Timmins
Wendy Timmins
Wendy Timmins
Wendy Timmins is a No Interest Loan Scheme (NILS) Worker at Toukley Neighbourhood Centre, helping individuals and families access safe and affordable loans for essential items and services. She works closely with clients to assess their needs, assist with applications, and guide them through the loan process, ensuring they receive financial support without falling into debt.
With experience in client support, budgeting, and community services, Wendy plays a key role in delivering the NILS program effectively. She is committed to making the process accessible and stress-free, offering compassionate and practical assistance to those facing financial hardship.
Wendy also supports outreach efforts and works closely with the NILS team to ensure program targets are met. She is actively involved in training and mentoring new team members, sharing her knowledge to strengthen the service.
At TNC, Wendy is known for her calm and supportive approach, making a real difference in the lives of those seeking financial assistance.